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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Welcome to the HP Community.
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I would guess that as long as both the devices support the application for that device, then you can install the HP Sprocket app on that device.
Will they both work at the same time?
Not exactly at the same time, no.
The printer must be able to connect to the device that is submitting the current job and then complete that job.
Not sure?
Find more information.
No Joy?
Ask Sprocket support.
Getting Started -- Download - Install the HP Sprocket Application
Website includes links to both iOS / Apple and Google Play.
On any HP Sprocket website you can contact Sprocket support.
Scroll down to bottom of the HP website, Under "Support", click Contact Us
What else?
Main Support site for HP Sprocket - troubleshooting, how-to, information:
HP Sprocket Photo Printer - Support
Scroll down > Click Contact Us
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
I would guess that as long as both the devices support the application for that device, then you can install the HP Sprocket app on that device.
Will they both work at the same time?
Not exactly at the same time, no.
The printer must be able to connect to the device that is submitting the current job and then complete that job.
Not sure?
Find more information.
No Joy?
Ask Sprocket support.
Getting Started -- Download - Install the HP Sprocket Application
Website includes links to both iOS / Apple and Google Play.
On any HP Sprocket website you can contact Sprocket support.
Scroll down to bottom of the HP website, Under "Support", click Contact Us
What else?
Main Support site for HP Sprocket - troubleshooting, how-to, information:
HP Sprocket Photo Printer - Support
Scroll down > Click Contact Us
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
Dragon-Fur
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If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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