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05-17-2019 05:39 PM
Hello, I've tried to pair my HP Sprocket to my iPhone 7 plus but the printer doesn't even show up in the wifi. I've done a hard reboot of my phone and also reset my HP Sprocket. I'm not sure what else to do?
05-18-2019 04:35 AM
HP Sprocket printers use Bluetooth and should not be listed under your Wi-Fi networks list.
Follow below steps to set up the printer and pair it through the HP Sprocket app:
If you experience further issues follow below steps:
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If my post resolve your problem please mark it as an Accepted Solution 🙂
05-18-2019 07:51 PM
I apologize, I meant bluetooth, not wifi. My iphone doesn't even detect the presence of the sprocket in the bluetooth list. I did manage to pair it with my ipad, but my iphone 7 doesn't even detect it. What can be the issue? I've tried everything suggested in my search on this help board. So suggesting the normal things have not worked. I have a $ 100 dollar photo printer that is practically useless.
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