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Sprocket_user_4
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HP Sprocket 200 printing with pink hue

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HP Sprocket 200

I have a sprocket 200 photo printer which is printing with a pink hue. There don't seem to be any firmware upgrades available and I have tried using the coloured sheet but with no luck. I have tried printing 3 times with the printer and each one has been pink tinted. Really disappointed as the photo paper is very expensive and these photos make everybody look sunburnt!

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The_Fossette
HP Support Agent
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Message 2 of 4
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@Sprocket_user_4,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the print quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-sprocket-200-printer-series/21625473/document/c05660842

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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LisaH22
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I have done all these things and the printing is so bad. The colours are nothing like the original, there is a pink hue and the colours are washed out and some have lines through. I am also using the branded paper. What can I do? So much paper being wasted. So unhappy with this product.

Echo_Lake
HP Support Agent
HP Support Agent
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Message 4 of 4
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@LisaH22

Thank you for posting back. 

 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation