This is my first HP Sprocket - the Luna Grey one, and I’m having quite a few issues with it. Initial set up was perfect and I even printed one photo before the system just went kaplut and didn’t print any other photos out. So I reset the device (and uninstalled the app from my phone multiple times), and I was setting up again. I cannot get past selecting the accessory. The app just completely crashes. It recognises that it is my device but does not let me continue and connect it properly. Please help!