I was so excited to have recieved an HP sproket for my birthday which I had been wanting for so long. In online videos the quality of the prints looks amazing. However I receieved mine and the prints were terrible quality, lines, a completely different colour, even though the photos themselves are great quality. The sprocket is fully charged, updated, using HP zink paper, everything that the website says to improve the quality I have tried. We went and replaced it with a new one and this one is even worse! Is the print quality just not good or am I doing something wrong? I leave tomorrow on an overseas trip and really wanted to take it with me! HELP!!!