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‎06-16-2020 07:25 AM - edited ‎06-16-2020 07:26 AM

HP Recommended
Operating System: iOS

Hi .. I  bought the printer yesterday but it cannot connects to me iPhone .. and when I take the charger when it is green it’s become off and when I but it again it’s become red  I don’t know what is problem 

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‎06-19-2020 11:21 AM

HP Recommended

@Maryam102, Welcome to the HP Support Community!

 

What model HP Sprocket printer do you have?

Kindly refer to this document to know how to connect the sprocket to your iOS device.

 

To resolve the blinking light issue, follow the steps mentioned here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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