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- Hp sprocket studio plus won't update firmware

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08-09-2023 09:18 PM
I just purchased a hp sprocket studio plus. It is connected to the internet and it does print pictures. I can't get the app to update the firmware. I've uninstalled and reinstalled the app, turned the printer and my phone off several times. I don't see a reset button. What else can be done before I send it back?
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