Hi @Casesar10,
I'd like to help!
Remove and reinsert the toner
Follow these steps to replace the toner cartridge in your printer.
-
Open the front door.
Figure : Opening the front door

-
Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.
Figure : Pulling out the toner cartridge drawer

-
Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.
Figure : Removing the toner cartridge

-
Remove the toner cartridge.
CAUTION:
Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print quality problems.

Figure : Removing the toner cartridge from the packaging

-
Insert the toner cartridge into the drawer.
Figure : Inserting the toner cartridge into the printer

-
Push the toner cartridge drawer into the printer.
Figure : Pushing the toner cartridge drawer into the printer

-
Close the front door.
Figure : Closing the toner cartridge drawer

Check if the hinges are broken and also check for jams in the Printer -Paper Jam Error
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping