Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
The printer is not added to app devices, although it is recognized by the phone's Bluetooth. I already tried resetting the printer but still can't solve the problem
@GiseSan, Welcome to the HP Support Community!
Check for any updates on the iOS device
Go to Settings > General > Update the software
To know how to setup the Sprocket, refer to this document.
Click here to know how to use the app.
If the issue persists, reinstall the Sprocket app on the iOS device.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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