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Alisia
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I have un iphone SE and the sprocket app does not work. I downloaded the app, but it closes.

HP Recommended
Iphone SE
iOS 12 - 12.0.1

IOS version 12.3.1 

I have un iphone SE and the sprocket app does not work.

I downloaded the app, but at the first screen, when i touch the screen, the app closes immediatly.

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Dragon-Fur
Level 16
Level 16
31,987 31,692 2,911 10,651
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@Alisia 

 

I can offer the following to help you find the solution.

 

Choose your Sprocket:

Matching products for United States (4)

 

Open the website support page for your Sprocket

Select category Troubleshooting

Open and read the relevant document(s).

 

For example: 

Frequently Asked Questions (FAQs)

and

Sprocket Does Not Connect or Print

 

and / or

Open the website support page for your Sprocket

Select category User Guides > open the User Guide for your sprocket.

Read through the guide and look for information, including any Troubleshooting tips.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

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Dragon-Fur
Level 16
Level 16
31,987 31,692 2,911 10,651
Message 2 of 2
Flag Post
HP Recommended

@Alisia 

 

I can offer the following to help you find the solution.

 

Choose your Sprocket:

Matching products for United States (4)

 

Open the website support page for your Sprocket

Select category Troubleshooting

Open and read the relevant document(s).

 

For example: 

Frequently Asked Questions (FAQs)

and

Sprocket Does Not Connect or Print

 

and / or

Open the website support page for your Sprocket

Select category User Guides > open the User Guide for your sprocket.

Read through the guide and look for information, including any Troubleshooting tips.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

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