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12-14-2017 09:54 AM
Product: Hp sprocket
Operating System: iOS
I was going to buy my daughter a sprocket for Christmas but the lady in Currys said there was a problem with the iPhone ios11update and the sprocket compatibility. Does anyone know if this issue has been resolved. I don't want to waste my money and if it's doesn't work would refunds be allowed?
2 REPLIES 2
12-14-2017 10:05 AM
Hi,
There been an issue with iOS 11.2 which been resolved within few days by a firmware and app update:
https://itunes.apple.com/us/app/hp-sprocket/id1132331237?mt=8
Regards,
Shlomi
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