Idk what sprocket I have

[Kam62]

I’m not sure what sprocket I have can anyone help?

[Hawks_Eye]

Hi @Kam62 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

Let’s figure out which HP Sprocket model you’ve got. Here are a few quick ways to identify it:

1. Look for Model Info:
   • Flip the printer over and check the label on the bottom or under the battery (if removable).
   • You’ll see a model number like “HP Sprocket 200” or “HP Sprocket Studio Plus.”
2. Use the HP Sprocket App:
   • Open the app and connect to your printer.
   • Go to Settings > Printer Info—it will show the exact model name.

You may even share an image of your sprocket for me to identify. 

If you want, you can describe the look of your device or share what kind of photo paper it uses, and I’ll help narrow it down even faster.

Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

[Jearel]