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Askin4daWife
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Message 1 of 2
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Ink cartridge won't slide into Sprocket

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Sprocket Studio
iOS

We are trying to put in a new ink cartridge but it keeps hitting something and won't slide in like the videos on YouTube. It only goes in by an inch. Is there a witch or something that I need to move out the way for it to slide in?

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1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Askin4daWife

 

Welcome to HP support community.

 

Try the step mentioned in this HP document to setup the printer:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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