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‎09-04-2019 02:45 AM

HP Recommended
Product: Sprocket
Operating System: iOS

My sprocket won’t Print  ,  after I did at all that restarting and uninstalling . I don’t know what to do any suggestions of how you guys fixed yours ?

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1 REPLY 1

‎09-06-2019 01:31 PM

HP Recommended

@Mariaisabel_98, Welcome to HP Support Community!

 

I would recommend you follow the steps from the document HP Sprocket Printers - Sprocket Does Not Connect or Print.

 

If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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