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lex9959
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Solved!

My sprocket stays in Queue until it turns off no print

HP Recommended
Sprocker
My phone is. An iPhone 7 Plus its compatel however it goes into Queue until it shuts t
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Bob_Headrick
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HP Recommended

The fix for iOS 11.2 is now available, see the post here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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Sender_XYZ
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HP Recommended

If your iPhone runs iOS 11.2 then you will have to wait until HP fixes the problem and publishes new HP Sprocket application version in the App Store.

 

More information is availble over here.

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Bob_Headrick
Level 16
Level 16
33,380 26,737 2,431 9,113
Message 3 of 3
Flag Post
HP Recommended

The fix for iOS 11.2 is now available, see the post here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

View solution in original post

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