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smileyp
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Message 1 of 2
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Printing issue

HP Recommended
Sprocket Photo Printer

I cannot print because I am receiving an error message that it is put of paper even though it is not out of paper and it is loaded properly.

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Bob_Headrick
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Level 16
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Message 2 of 2
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HP Recommended

The troubleshooting steps in the document here may help resolve the false paper out message on your Sprocket printer.

 

If the steps there do not resolve the issue I would suggest the following: remove the paper from the printer and set it on a flat surface.  Check if the paper is curled at the edges.  If it is then carefully roll the paper in the opposite direction to flatten it.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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