Prints out pics with lines across it

[taktungtse]

My HP sprocket recently started printing out pictures with very visible lines across ithe image I think it's skipping when it prints so the quality comes out really bad. It was fine before but all of a sudden something it started printing weird. I reset it and used the blue paper but still not working.

[Rainbow23]

Hi @taktungtse,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing print quality issues with your HP Sprocket Photo Printer wherein there are lines across the image.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the link: http://hp.care/2pF9WEv

Note: I suggest that you check the steps under the sub-link "what can I do to improve print quality?" in the above document.

If the issue still persists, please contact HP phone support from this link: www.hp.com/contacthp
You may select the country and type the product# of the unit and then follow the on-screen instructions to contact HP phone support.

You have a good day ahead.