cancel
Showing results for 
Search instead for 
Did you mean: 
tneedleman
New member
1 0 0 0
Message 1 of 2
151
Flag Post

Quality

HP Recommended
Sprocket Photo Printer
iOS 11 - 11.4.1

Just set up my brand new Sprocket Photo Printer and it keeps printing all of my photos with a blue tint. I’ve tried everything, I’ve reset the system, reused the smart sheet, checked for updates and tried different photos but nothing works. I’ve read and followed the steps replied to on a separate post with the same problem but no luck.

0 Kudos
1 REPLY 1
senan6806
Retired
Retired
4,667 4,662 307 413
Message 2 of 2
Flag Post
HP Recommended

@tneedleman

 

A warm welcome to HP Forums!This is a great place to get support, find answers and tips to your technical queries.

Since you have tried all possible steps available in this document, I'm afraid, it's a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. I've send you a private message with instructions on how to contact your regional HP Support. Could you please check your inbox on the forums page for the private message.
Have a great day!

Senan6806


I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation