Restore my sprocket

[Hy87]

Accidentally hit forget this device on my lphone.  Is there a way to get it back?  I can’t use my Sprocket.

[sandytechy20 · Accepted solution]

@Hy87

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you want to connect the HP Sprocket to your iPhone. I would like to help you resolve this issue. 

If the HP Sprocket app is installed, follow the below steps to connect HP Sprocket.

1. Go to the HP Sprocket homepage, and then follow the on-screen instructions to download and install the app.

2. After the app installs, turn on the printer.

   Figure : Turning on the printer

   

3. On your mobile device, open the Bluetooth settings menu.

   A list of nearby devices display.

4. Look for HP sprocket (xx:xx) in the list.

   • If the printer displays in the list, tap it, and then continue to the next step.

   • If the printer does not display in the list, tap Search or Scan, depending on your mobile device. When the printer displays, tap it, and then continue to the next step.

   Figure : Example of HP sprocket in the devices list

   

Click here and refer the document to perform the above steps.

Let me now how it goes.

Cheers.