• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Locked

‎07-15-2022 04:44 PM

HP Recommended

I’m trying to print some photos using a sprocket 100

Yesterday it printed 2 separate photos fine without issue

Today I put in new paper, the first photo printed twice for some reason and I had to clear it from the print queue manually or I think it may have continued more

The next few photos went OK, until I had to change the paper again, and then it started printing multiples, every photo I try, if I don’t catch it by manually clearing it from the print queue in time it just keeps printing


The paper for these things is expensive and it’s just essentially wasted almost an entire pack between the 2 and a bit I used

 

I tried resetting it multiple times, I reset the app on my phone, I have no idea what else to try

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.