Sprocket Blinking Red, and won't complete a Print

[RaeLo]

My Sprocket will turn off mid-painting. I have updated the firmware and checked for an app update. I also get a red blinking power light. I have Googled that, but the fix I found did not work. 😞 

[Anand_Andy]

Hi @RaeLo,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Sprocket Photo Printer. Not to worry I will help you to get a resolution to resolve the issue.

Please follow the steps mentioned in these documents: HP Sprocket 200 Printers - Blinking Red Status Indicator Light & HP Sprocket 200 Printers - Blinking Red Charging Indicator Light

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[RaeLo]

Thank you for your help, but unfortunately nothing is working. Looks like my Sprocket will be heading to eWaste 😞 .

[Anand_Andy]

@RaeLo,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!