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01-15-2021 04:16 AM
I recently bought a Sprocket Studio Snow printer, but I cannot find any place that sells the compliant paper and cartridge for the device. They report that both the printer, paper and cartridges are not produced anymore.
Where can they be purchased? is HP distributing them in Belgium?
Thank you for your feedback.
01-19-2021 05:59 AM - edited 01-20-2021 02:45 AM
@KoenL, Welcome to the HP Support Community!
I understand you would like to buy the photo papers and ink cartridges for your HP Sprocket Studio. You may check on HP online store, or reach out to the HP Support team in your region to check the availability.
Click here to visit the online Sprocket store.
Hope this helps! Keep me posted.
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01-19-2021 08:32 AM
Thanks for your reply. That's also what I did, but not getting any answers. Only feedback I got is that it is not produced anymore. So really still stuck on this one. Can you confirm it is still being produced and sold in Belgium/Europe?
01-19-2021 09:13 AM
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here:
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