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‎11-11-2024 09:26 AM

HP Recommended
Operating System: Microsoft Windows 11

I bought a new IPhone and my sprocket printer will not connect to my WiFi. Can you help me?

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2 REPLIES 2

‎11-13-2024 07:11 AM

HP Recommended

Hi @Nancy-,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're experiencing an issue with connecting your Sprocket to a new phone.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

Kindly refer to the steps on this video link to connect your new phone and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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‎11-21-2024 07:50 AM

HP Recommended

Hi @Nancy-,

 

Thank you for sharing the above information.

 

Kindly refer to the steps on this video link to connect your new phone and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Reply
Was this reply helpful? Yes No
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