cancel
Showing results for 
Search instead for 
Did you mean: 
sprouts_
New member
1 0 0 0
Message 1 of 2
284
Flag Post

Sprocket prints pink, streaky and black borders

HP Recommended
Sprocket 200
Other

Hello, 

I have a problem with my sprocket where I get prints with pink hues and then on the border there are thin black/blue lines like it didn’t print on the whole. And when I would print out photos of the sky it’s just so streaky. I have also read the other posts on here and followed+checked their suggestions. I do use Zink paper and the software is updated since I reset it cause I was also having troubles with pairing with it and turning it on. After resetting, I even loaded up the coloured card but nothing changed. I have also tried editing the photos in the actual app and with a different photo editing app but I really just wasted prints since it didn’t get any better. Please help, I am open to any suggestions. Thank you! 

0 Kudos
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
26,687 26,560 1,462 1,532
Message 2 of 2
Flag Post
HP Recommended

@sprouts_

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP support document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation