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×InformationKnow the Benefits of your HP account
Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
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×InformationKnow the Benefits of your HP account
Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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HP Recommended
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the printer. I will be delighted to assist you here.
If the printer does not print when you send a print job or turn on when you press the Power button, reset the printer with a straight pin to clear any errors.
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Turn on the printer.
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Locate the Reset button near the charging port.
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Gently insert the straight pin into the reset button access point, and then press the Reset button for 3 seconds.
The printer resets and turns off.
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Turn on the printer.
Keep me posted. 🙂
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