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12-29-2022 06:20 PM
Hello, I purchased the sprocket studio plus for my parents. I was setting it up for them and was able to connect to WiFi and print successfully from my iPhone 12plus. I have tried to connect my mother‘s iPhone 13 and father’s iPhone 13. Both of them say they are unable to connect to the same WiFi that I was able to connect to. Why was I able to connect my phone to the WiFi and print successfully, but I’m unable to connect theirs?
01-03-2023 04:09 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing connectivity issues with your HP Sprocket Studio Plus.
I suggest that you follow the steps from this document.
I hope this helps.
Take care and have a good day.
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