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CiCiMichelle
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Message 1 of 2
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The HP Sprocket app keeps crashing

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HP Sprocket
Other

Whenever I try to print a picture off of my HP Sprocket, the app crashes whenever I press the picture in my gallery.

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1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @CiCiMichelle,

 

I'd like to help!


What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

 

Meanwhile, try and uninstall the app and renstall it and then try and print.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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