While clearing a paper jam I managed to detach a small plastic part from my ENVY Photo 7830

[Geordie4]

Hi,

While clearing a rare paper jam (my first with this printer) I managed to detach a small plastic part but I cannot see where it belongs.  It is approx one inch long, half inch high and quarter inch wide.  

Any ideas, please?

Geordie4

A part from inside an ENVY 7830

[DavidSMP]

@Geordie4,

Thanks for reaching out and a good day to you. I have reviewed the post. Your patience and efforts are amply appreciated. This is a hardware issue. 

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

Thanks and have a blessed week ahead.