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While clearing a rare paper jam (my first with this printer) I managed to detach a small plastic part but I cannot see where it belongs. It is approx one inch long, half inch high and quarter inch wide.
Any ideas, please?
A part from inside an ENVY 7830
Thanks for reaching out and a good day to you. I have reviewed the post. Your patience and efforts are amply appreciated. This is a hardware issue.
I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon.
Thanks and have a blessed week ahead.
DavidSMP I am an HP Employee
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