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04-01-2019 12:22 AM - edited 04-01-2019 12:22 AM
Hi, my HP sprocket printer has been fully charged, latest firmware has been installed. Tried resetting the sprocket too, No use. However, I have tried printing multiple times with the same result observed. Photos attached. PLease provide a solution for this problem.
04-02-2019 01:06 PM
Welcome to the HP Support Community.
Please do try the steps which you haven't tried from this document: https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05660842
Let me know if this helps.
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04-21-2019 03:23 AM - edited 04-21-2019 03:29 AM
Same Problem for me too..
Tried in iOS and Android, both have the same problem.
It was printing fine till yesterday. After the Firmware Update, it started printing white lines, even running fingers over the print shows the ups and downs..
Tried RESET, no use.
Tried disabling Reveal, no use.