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‎04-15-2020 05:56 PM

HP Recommended
i keep trying to add my sprocket plus to the sprocket app. but every time i try i keeps saying error. and i can’t find anything on how to fix it. can someone please help.
1 REPLY 1

‎04-18-2020 02:39 PM

HP Recommended

@ruthieharmon,

 

I reviewed your post and I understand that you are facing issues connecting the sprocket.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c05243304

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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