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HP Recommended

I have an HP pavilion all in one, and I'm trying to add a second screen. I plugged it into the HDMI, display setting and it does not detect the second screen.

5 REPLIES 5
HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Device name Max
Processor 12th Gen Intel(R) Core(TM) i7-12700T 1.40 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID FCB70DCE-0A3C-4565-A94E-6FB2BF6AEDC7
Product ID 00342-20994-06063-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

Edition Windows 11 Home
Version 22H2
Installed on ‎3/‎9/‎2023
OS build 22621.755
Experience Windows Feature Experience Pack 1000.22636.1000.0

 

HP Recommended

sorry but :


@Prométhée wrote:

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
 

 


 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

The model number is RTL8852AE

 

Reg model TPC-1051-32

ProdID 577D3AA#ABA

HP Recommended

just this enough :

ProdID 577D3AA#ABA

should be this right ?

HP Pavilion 32 All-in-One PC 32-b0050 

Motherboard Specifications

and here

(3) HDMI 2.0/HDCP 2.2 input port; for UHD SKU

 

so not output , impossible !

sorry

 

 


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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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