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Imas
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HP PC Hardware Diagnostics UEFI

HP Recommended
HP Probook 640 G1
Microsoft Windows 10 (64-bit)

29CF14A1-1CE5-4236-86E0-7EA1812C93D0.jpeg

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Prométhée
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Hello
it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance

 

the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

 

 Using the HP Cloud Recovery Tool (Windows 10, 7)



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