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HP PC Hardware Diagnostics UEFI

HP Recommended
HP Probook 640 G1
Microsoft Windows 10 (64-bit)


Level 16
Level 16
6,093 6,021 665 2,468
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HP Recommended

it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574


You can try a bootable cd / dvd type live cd (linux)

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!
If your disk is not completely out of order, this gives you a small chance


the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!


 Using the HP Cloud Recovery Tool (Windows 10, 7)

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