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HP Recommended
HP Spout M9Z25AA
Microsoft Windows 10 (64-bit)

Hi all, looking for support here and it might be a long shot.

I have a HP Sprout Model #: 23-s310 Product #: M9Z25AA running windows 10 with a SSD and it's running really well. With Window 11 around the corner I'm looking to update but I have 2 issues.

1. TPM not detected. Does this PC have one? Can I install one? (Amazon have these available but will the Mother Board have a port for one?)

2. The Processor "Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 8 Logical Processor(s)" The processor isn't currently supported for Windows 11.

Any thoughts or help here. The PC is running so well I don't want to change it.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

Warning

Windows 11 on devices that don't meet minimum system requirements 
We risk having serious problems, probably updates, security problems, we do not really know what else

 

If the installation goes well for some, for others it can be complicated
go back to windows 10 - HP Support Community - 8200306

 

my laptop isnt coming on after i take it off - HP Support Community - 8238058

 

Re: [OMEN 17t-cb000] Windows 11 not fully compatible with BI... - HP Support Community - 8173257

 

Re: desktop will not boot up after attempted windows 11 upgr... - HP Support Community - 8237646

 

HP icore5, and generation, windows 11 installed now it won't... - HP Support Community - 8238507

 

Hp also might not provide any update:

HP PCs – Support for Windows 11 | HP® Customer Supportbr>

 

Think carefully, before taking the risk, see the experiences of other users, see if it can be interesting, or if you can wait to have a new computer later, 100% compatible!
Windows 10 remains one of the best systems, and can be used for quite a while.


I have performed the installation with a compatible computer ..
And I can not take full advantage of the more or less interesting features, because you have to have a certain material
https://www.microsoft.com/en-us/windows/windows-11-specifications
So far, so there is nothing extraordinary about this system
So if the computer is not compatible, you have little interest in using it ..
In some cases, we can have more problem than something else (performance etc), it is better to wait until most of the bugs are solved.
And even better to have a 100% compatible computer, in order to be able to take advantage of the available features
Now, if you want to give it a try, first plan to use specialized software, and make a ghost copy of your installation.

https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-inte...

https://support.hp.com/us-en/product/sprout-by-hp/7471144/model/7471145/product-info?sku=M9Z25AA

You can't change this
unless you force the installation

@Paul_Tikkanen  can help you do this, without much risk if you want

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

3 REPLIES 3
HP Recommended

hi

Warning

Windows 11 on devices that don't meet minimum system requirements 
We risk having serious problems, probably updates, security problems, we do not really know what else

 

If the installation goes well for some, for others it can be complicated
go back to windows 10 - HP Support Community - 8200306

 

my laptop isnt coming on after i take it off - HP Support Community - 8238058

 

Re: [OMEN 17t-cb000] Windows 11 not fully compatible with BI... - HP Support Community - 8173257

 

Re: desktop will not boot up after attempted windows 11 upgr... - HP Support Community - 8237646

 

HP icore5, and generation, windows 11 installed now it won't... - HP Support Community - 8238507

 

Hp also might not provide any update:

HP PCs – Support for Windows 11 | HP® Customer Supportbr>

 

Think carefully, before taking the risk, see the experiences of other users, see if it can be interesting, or if you can wait to have a new computer later, 100% compatible!
Windows 10 remains one of the best systems, and can be used for quite a while.


I have performed the installation with a compatible computer ..
And I can not take full advantage of the more or less interesting features, because you have to have a certain material
https://www.microsoft.com/en-us/windows/windows-11-specifications
So far, so there is nothing extraordinary about this system
So if the computer is not compatible, you have little interest in using it ..
In some cases, we can have more problem than something else (performance etc), it is better to wait until most of the bugs are solved.
And even better to have a 100% compatible computer, in order to be able to take advantage of the available features
Now, if you want to give it a try, first plan to use specialized software, and make a ghost copy of your installation.

https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-inte...

https://support.hp.com/us-en/product/sprout-by-hp/7471144/model/7471145/product-info?sku=M9Z25AA

You can't change this
unless you force the installation

@Paul_Tikkanen  can help you do this, without much risk if you want

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Great information and advice and thanks for all the links. Ya I'm too quick to jump to the new version without letting the dust settle. I'm conscious that there may be a limited time for a "free" upgrade (maybe a few months?). As you said Windows 10 is very solid now and will be continued to be supported until 2025 from what I've seen. As the Windows 11 development continues it may be opened to other systems once it gets out there and in use. 

Thanks. 

HP Recommended

you're welcome

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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