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06-19-2020 12:41 PM
Hello, due a power failure while the Sprout was done the system recovery process, now I no longer able to use recovery with F11 button, the system boot show a recovery software reinstallation but after few seconds I get a red screen... Where can I obtain full Windows 10 Sprout Pro G2 recovery media (italian) or get a link where to download an ISO file and after burn it on a DVD?
06-19-2020 01:19 PM
You would have to contact HP in Italy to order recovery media for your PC.
You can reinstall W10 Pro for free by making bootable installation media using the Microsoft Media creation tool at the link below.
After W10 has completed installing, you can install the drivers and available software from your PC's support page.
06-24-2020 12:55 PM - edited 06-24-2020 01:19 PM
Hello, thank you for your tip, I solved the problem, last question, where can I find the hp sprout purple image wallpaper as showed in several demo pictures, with original restore option this wallpaper is installed but not with the Microsoft media creation tool.
06-26-2020 03:50 PM - edited 06-26-2020 03:51 PM
I found that the recovery partition is entire but I'm wondering why pressing F11 cannot access to it. I would like to try to fix recovery partition boot so I can setup all the system, options, drivers, software and extra in one time.