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04-06-2020 08:54 AM
I ask for helpping befor on https://h30434.www3.hp.com/t5/Sprout-by-HP/3D-Cpture-Not-working/m-p/7535810
I have hp sprout pro running windows 10 64bit but I installed it from Microsoft so
Where Can i download hp recovery media for my hp sprout pro please Help to #StayHome
04-06-2020 10:58 AM - edited 04-06-2020 10:59 AM
04-07-2020 07:53 AM
I add image have Product Number and Error Message but some one block it.
so My product Number it's not serial number so please hp not block
Product ID : H0GM4PA
give me error message : product ID does not match or is invalid. Please Contact HP suport.
04-07-2020 12:53 PM
I can't find it with google you must have other letters after the series, as you can see in the example: #ABA?
04-08-2020 06:52 AM
It seems that there is an error ..
I had not yet tested the pro function
there I just tried, and it is not the same as I tested, for general public
There it is asked for the serial number obviously, you do not have this?
There is a list of models I have not looked at!
caution:This software recovery solution is only for specific supported computer models with Win 10 Pro (64-bit) or Win 7 Pro (64-bit). Go to HP Cloud Recovery Supported Platforms to confirm your computer is supported before proceeding with this recovery solution.
- To download the recovery software, go to Cloud Recovery Client. If you are prompted with a choice to run or save the file, click Run.
unfortunately it may not be compatible with this model
05-02-2020 09:58 AM
it's deleted and not working
and i want to download hp recovery because 3d capture not working as i post in
and i try this :
step by step and it's working with me so please help me