Do not respond to “for hassle free help – call us at this number” messages.
HP does not post unsolicited private messages that contain embedded phone numbers or email addresses.
HP does NOT sign email or messages as “Helpdesk”, “TechHelp”, “TechDesk” or similar.
Verify all phone numbers against HP Contact information in HP Documents.
HP will not call you to tell you there is a problem on your computer.
HP will not call you and ask for your personal information.
HP will not call you to offer you money.
HP will not insist that you let the technician log into your computer.
HP will not tell you your computer is full of malware and then offer to sell you a “plan”.
Avatars and "HP" emblems inside an email or message can be faked.
HP and Forum Community HP Experts do NOT message, call, or email you and promise to fix a problem if you would just "call this number", give out your personal information, promise your first-born child, provide a credit card number.