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‎10-03-2023 06:18 AM - edited ‎10-03-2023 06:27 AM

HP Recommended
Product: HP ProBook 640 G8 Notebook PC (1Y5E0AV)

Signing in and filling out the support form as ususal. Of course leaving no blancs in the required fields.

 

Submit forms stays greyed out. Reboot of browser or PC is not helping. Tried both Chrome and Edge, regular and private mode. Altso cleaned up cookies. 

 

Have been this way during all day and at least 10-15 logins with the same issue each time.

2 REPLIES 2

‎10-03-2023 06:45 AM - edited ‎10-03-2023 06:47 AM

HP Recommended

Signing in and filling out the support form as ususal. Of course leaving no blancs in the required fields.

 

Submit forms stays greyed out. Reboot of browser or PC is not helping. Tried both Chrome and Edge, regular and private mode. Altso cleaned up cookies. 

 

Have been this way during all day and at least 10-15 logins with the same issue each time.

(Of course this post is in the wrong group, but there wasn't any category that fit my issue with the support-pages)

‎10-04-2023 02:11 AM

HP Recommended

For the record, it all good now, without me doing anything (not even rebooting my computer) since yesterday. Latest case was submitted smoothly.

Suggest the error comes from a bug in the form/server somewhere, not on the user/computer side.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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