Cpu

[Aiko3]

I have a problem with my cores.

I have 4 but on my task manager only show me 1 is in use.

And I don t know what to do....

Some of my games start crashing from a while and I have the laptop almost for February this year.

If can someone help me I will be thankful.

[The_Fossette]

@Aiko3

I reviewed your post and I understand that only one core is in use and the games are crashing.

Don’t worry, I assure you I will try my best to get this sorted.

• What is the product number of your computer?
• Does this happen only when you play games?
• What games are you playing on the computer?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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