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12-28-2017 09:25 PM
I have a HP X7000 Wi-Fi Touch Mouse, it was working good on my windows 10, after an update it has stopped. I have been searching for some driver updates and can't find any. the Hp mouse control center show me this
Driver version 0.0.0.0
Are there any updates or any solution for this issue ?
Solved! Go to Solution.
12-30-2017 11:29 AM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are looking for the drivers for your HP X7000 Wi-Fi Mouse. Not to worry, I will be glad to help.
I did go through the HP support website and found that there are drivers available only for Windows 7. More over HP X7000 Wi-Fi Touch mouse is a plug and play device which does not require any drivers, it uses Windows generic drivers.
For the procedure to setup the mouse, please refer to this HP Article.
Let me know if those steps worked for you.
If they did, that’s awesome!
Give us some reinforcement by clicking the solution and kudos buttons,
That’ll help us and others see that we’ve got the answers!
I am an HP Employee
01-02-2018 06:29 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
I am an HP Employee
04-15-2019 07:50 AM - edited 04-15-2019 07:57 AM
Hi Jeet and Community
i tried this and installed the suite version 2.4. i cannot pair the mouse however, it just says SoftAP is not available and closes the window. how do i proceed? WIndows 10 64-bit on a HP laptop.
04-16-2019 07:09 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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