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HP Recommended
HP Elite S3
Other

This phone is being returned to seller,

3 REPLIES 3
HP Recommended

@jacquesvan

 

We cannot help with this -- I did reach out and ask for help from someone who can take a look.

 

Should there be a response, you will hear back here first.

 

Just the act of asking for help may open you up to possible thieves...

 

 

Scams and Unscrupulous Contacts – Please READ:

 

Be aware of scams, thieves, and rats that infest the underbelly of the forum. 

These people are NOT here to help you.

 

AND

  • HP does not post unsolicited private messages on the forum that contain embedded phone numbers or email addresses.
  • Verify all phone numbers against HP Contact information in HP Documents.
  • Do not respond to random “we can help – call us at this number” messages.
  • HP will not call you to tell you there is a problem on your computer.
  • HP will not call you and ask for your personal information.
  • HP will not call you to offer you money.

 

HP and Forum Community HP Experts do NOT message, call, or email you and promise to fix a problem if you would just "call this number", give out your personal information, promise your first-born child, provide a credit card number.

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

HP Recommended

Thank you!

HP Recommended

@jacquesvan

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP.
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