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AdH1
Level 2
10 9 0 5
Message 1 of 6
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End Cap replacement

HP Recommended
HP Elite X3
Microsoft Windows 10 (64-bit)

Unfortunately my Elite X3 fell on the ground before i got de lethercase. Hereby the end cap had a small fracture. I found the manual on how to replace this item, but my reseller can't deliver this item. He had contact with the salesmanger from HP Netherlands but the part couldn't be delivered.

Does any one else know were to get this item?

 

Item:

End cap, chrome 903689-001

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aneeshnair
Level 6
Level 6
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Message 2 of 6
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Hi AdH1,

 

 

I would suggest you to contact the Hp support in Netherland and they will be able to help you in replacing the Elitex3 as they part is not sold in retail and as a single part. 

 

 

Regards

Aneesh 

 

 

 

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ChrisT
Level 6
Level 6
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Message 3 of 6
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Hello,

Unfortunately, this part is not available to end customers.  If your reseller was not able to purchase it, then I don't think there is any way to get that part.

 

-Chris

I work for HP.
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AdH1
Author
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Message 4 of 6
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Chris,

 

thnx for your answer. I think the only option is to repare the phone at a service point. I will try this and hopefully it is something where i can wait for it.

 

gr

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skipstheboss
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Message 5 of 6
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Can you post a link to the manual?

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aneeshnair
Level 6
Level 6
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Message 6 of 6
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Hi skiptheboss,

 

 

Here is the link for the manaul for the Elite x3 .

 

 

https://support.hp.com/in-en/product/hp-elite-x3/10722027/manuals

 

 

 

Regards

Aneesh

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