• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-11-2020 08:54 AM - edited ‎07-11-2020 09:34 AM

HP Recommended
Product: Example: Hp 24er 23.8inch Display
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have flickering screen issues. The screen continue to flicker even if it is not connected to my computer. 

Phenomenon appears instantly. It can disapear when i shut down and then switch it on but it does not last more than a minute. 

 

My screen is in very good conditions.

 

Pilotes are updated 

Frequency changed : no effects 

About other electric system that could influence my monitor, i would say that i tried to move it elsewhere with no result and i can't use my screen without my computer near it.

 

 

I really need help on this, thank you very much for your time and comprehension.

 

Best regards.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2020 08:17 AM

HP Recommended

@Smix27, Welcome to HP Support Community!

 

I appreciate your efforts in trying to resolve the issue, this looks like an issue with the hardware.

 

Please reach out to the HP Support in your region regarding the service options for your display.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

View solution in original post

1 REPLY 1

‎07-14-2020 08:17 AM

HP Recommended

@Smix27, Welcome to HP Support Community!

 

I appreciate your efforts in trying to resolve the issue, this looks like an issue with the hardware.

 

Please reach out to the HP Support in your region regarding the service options for your display.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.