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- HDMI port not working on usb-c docking station with elite x2

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05-10-2017 08:20 AM
I cannot get the HDMI port to work on this usb-c dock with an elite x2 tab. dport works, Latest bios installed and no drivers are missing that I can see in Dev. mgr. everything else on the dock is working. I now have only the hdmi port connected to an hp elitedisplay monitor with an hdmi to dport cable . No monitor is detected. Displaylink also does not detet any external monitor. Please help.
Thanks,
11-10-2017 02:49 AM
The problem is that HDMI to DisplayPort conversion needs an active adapter, which the HP USB-C-Dock does not have.
I solved the problem by getting a new model of HP USB-C dock which has 2 DisplayPort adapters.
If you cannot get that hardware, you can try using a HDMI to DVI cable to connect your monitor (If the monitor supports DVI). HDMI "should" be compatible to DVI without the active adapter.
