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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Re: HP Active Pen Buttons not working

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01-19-2020 11:49 AM
I am using the active pen on an HP X2 cromebook. The tip writes on the screen but the buttons do not work
is there a setting to turn on? maybe an app to install?
01-21-2020 03:58 PM
@Keokex Which version of the HP x2 do you have? I'll need the complete model name, here's what makes the difference:
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Alternatively, you can find the list of compatible stylus for each HP laptop on this link: click here to verify,
And if the device is compatible and yet the buttons aren't working: click here to troubleshoot.
P.S: Welcome to HP Community 😉
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Riddle_Decipher
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