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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

whatsapp web QR code reading works fine with today firmware update.

finally!

HP Recommended

TESTED - CONFIRMED - IT WORKS!!!! Omg. cant stress how reliveied i am.

HP Recommended

Hi all,

As many of you have pointed out, the newest firmware release fixes the issue with the Whatsapp and Wechat QR reader.  Please be sure you have updated your firmware to v2.00.18 or later.

 

Thanks!

-Chris

I work for HP.
HP Recommended

Hi, I got it to work by copying the QR image into a word doucment. dragging it bigger and then scanning it in. worked fine.

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