-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- HP Slate Pro 21 - Upgrade to KitKat 4.4?

Create an account on the HP Community to personalize your profile and ask a question

05-09-2015 03:10 AM
Wow! That`s awesome Adrian!
I had already given up on my Slate21 and now I think I want to give it a second chance and try to restore JB.
Considering that I am a newbi with rooting would you have a step by step tutorial on how to do all of it (unlock, root nad restore OS .. or perhaps isntall a Linux/Ubuntu tablet OS..?.. that‘s kind of my dream..)? I have only got the Slate 21 and a LEnovo Ideapad that runs Window 7 pro and Ubuntu 14.04.. Which OS would you advise me to use for the rooting?
Thanks a lot mate.
Cheers
06-29-2015 07:03 PM
I have a Slate 21 Pro with Android 4.3. Same as others here, it downloads the 600MB 4.4.2 update and then says 'Verification failed'. I've tried a dozen times.
I also did a factory reset and immediately tried the update -> Verification failed
I did a factory reset, updated all the bundled apps from the app store, and tried the update -> Verification failed
Anyone who had this problem found a solution? Is there an image we can download HP?
06-29-2015 07:32 PM
Yeah, we were perhaps foolish to buy anything but Windows from HP.
When you go to the support site for my Android HP Slate 21 Pro or my HP ChromeBox, you can't get anywhere until you answer a question demanding what version of Windows you use!
06-29-2015 07:54 PM
Hi @COWA why are you releasing Android 4.4 now, when it was already superceded by Android 5.0 over eight months ago?
Android 4.4 was a 2013 release, why release a version in 2015 that is already 18 months out of date? Especially with the SD card limitation that will cause Slate 21 customers lots of problems - which was fixed in 5.0+.
Android 6.0 will be released shortly, so releasing 4.4 now is pretty rediculous don't you think?
06-29-2015 07:55 PM - edited 06-29-2015 08:01 PM
Sadface2 said: "I have a Slate 21 Pro with Android 4.3. Same as others here, it downloads the 600MB 4.4.2 update and then says 'Verification failed'. I've tried a dozen times."
I know this may sound strange but have you tried taking the unit to another location (another network) and download the upgrade from there?
When I first bought my Slate 21 Pro, I was having trouble with the initial registration and setup - it was fine until it tried to connect to the Internet and then it would hang - and it wasn't until I took the unit elsewhere and it worked perfectly that I was able to identify what the problem was (it was an obscure problem with my cable ISP's DNS servers).
Not saying your problem is the same as mine, just that it was useful to me to try the process from another location. Can you take it to work, or to a friend's house or somewhere different, and try the upgrade from there?
