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Toshir0
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HP slate 21 k100 no avanza del logo

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HP slate 21 k100
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Buenas, tengo una HP slate 21 k 100,

Hace un dia se actualizo, lo apague  y al siguiente dia se quedo en el logo de inicio y se reinicia indifinidamente, trate de recuperarlo haciendo hard reset pero creo que esta dañado algo y sale error.

 

les adjunto una imagen

WhatsApp Image 2020-05-30 at 4.50.34 PM.jpeg

 

quisiera saber si tendra alguna solucion?

 

saludos

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kevin-t
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Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Community in Spanish, and post your question there so you can get support in Spanish.

 

Thank you for your understanding.

HP Support Community


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Toshir0
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Hi,

 

A few days ago I updated some apps and the next day when I turned on the computer it stayed on the logo and restarts on its own.

I have tried to make HARD RESET cannot get an error type.

 

attached imageWhatsApp Image 2020-05-30 at 4.50.34 PM.jpeg

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