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amber220307
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Hard Drive issues

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HP
My HP laptop gave me a failure ID after a system quick test. It says my hard drive short DST check failed. Gave me this error:
PPMVAF-7PV978-MFPWLJ-60T403
Product code: G6U20UA#ABA

I understand this means my hard drive is failing. How can I back up my files/data externally? My computer will only go to the blue screen that says "automatic repair"

Please help! Small family owned company computer with all our information! 😖
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CF4
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Hi

 

Try not to run the HDD anymore.  BUY an external caddy and a NEW hard disk.

 

AND it's a  HP ENVY 15-k081nr Notebook PC?

 

 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering fro...0.22MB
 HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC - Maintenance and Service Guide3.52MB

 

Because you want to open up and swap out the HDD yourself.

 

Next is to fit the new drive and install an Operating System  (the XCOPY section will only work once you have the new system up and running and the old drive attached).....

 

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Courtesy of @CherylG)...
http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

 

You may need to change the Secure/Legacy  boot option, and the boot sequence also. 

 

AN alternative is....

 

Do the above and try this... 

 

A USB stick 8 Gb +  and download a recovery Operating System that runs from the USB and does not install itself so cannot overwrite any data.

 

http://www.linuxandubuntu.com/home/5-best-linux-distributions-to-recover-dead-computers-data-linux-d...

 

Lubuntu  is my choice.

 

 Knoppix  

(not for the amateur IMHO)

  is one of the better tools for rescuing data from sick machines. It's a full-blown live Linux distribution with a strong, user-friendly GUI that will allow you to easily mount a drive and then copy the data (which you will locate in an easy-to-use file manager) to an external source. Of course, Knoppix comes with the full arsenal of Linux commands, which place just about everything you need at your fingertips.

 

 

 

https://www.fossmint.com/linux-rescue-recovery-tools/

 

5. SystemRescue CD

 

 

If in doubt please ask.

 

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