My HP notebook is facing some charging problems (charges very slow) and I've been recommended to update the BIOS of my laptop. There is a BIOS update available when I check with HP Support Assistant .The BIOS update downloads succesfully and the installer window of the BIOS setup pops-up. After clicking on few "next" buttons , a pop-up shows the following message and I don't know what to do. Here's what I get:
. The BIOS update may not fully update in legacy flash method. Please select "Create USB Flash Recovery Drive" to create crisis dongle and run this utility again.
Click "Exit" to close this utility.
. Only update BIOS region.
Click "Continue" to continue the flash process.
The first option just closes the HP BIOS Utility and doesn't update the BIOS. My question is that should I proceed with the second option which says "Only update BIOS region " ?
This might be a dumb question but since updating the BIOS is a delicate process, I don't want to take any risk.
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Take care 🙂
The_Fossette I am an HP Employee
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